Machine Learning is the tool that allows your Virtual assistant  to understand a user's interactions as natural language and convert them into structured data.

Tenant can create their virtual agents that can use machine learning algorithms to match user requests to specific NOA (Neural Object Agents) and uses object Models to extract relevant data from them.

An NOA “learns” both from the existing examples or models developed by TipTop Analyser.

NOA  builds a model (algorithm) for making decisions on which Object intent should be triggered by a user input and what data needs to be extracted. This algorithm is unique to NOA.

The algorithm adjusts dynamically according to the changes made in your Object Models.

A training process needs to be regularly initiated for updating the Object models so that the machine learning can be initiated .